Welcome to the best in modern living design for your home, office and everywhere you live, work and play. At YLiving, our goal is to bring you the highest quality of customer service. We're here to answer any questions you may have regarding your modern furniture + accessories needs.
Our mission is quality products with customer service that is tailored to your needs. We're here to help.
Get assistance from our Representatives as You Shop
YLiving wants you to buy from us confident that you will not find a lower price, or better service. If you find a lower "To-Your-Door" advertised price we will match the competitor's price. The "To-Your-Door" price is the total price of the order delivered to your door, including product costs, tax, shipping and/or handling fees. The competitor must be a United States based, authorized retailer for the manufacturer. The product must be the identical, including being built to United States specifications. YLiving must be able to directly verify the competitor's price with a uniquely identifiable invoice, faxed or emailed to YLiving, dated within 15 days of the YLiving purchase. Invoice must include actual shipping and handling costs (shipping estimates are not acceptable).
The 100% Price Protection Guarantee excludes price matching on clearance, returns and closeout items. Other restrictions may apply.
Shipping & Processing Charges
For a limited time, we are offering free UPS ground shipping in the 48 contiguous United States on all orders over $50. For orders less than $50, UPS ground shipping will be offered at $9.99. Items are generally in stock, allowing us to ship soon after your order is placed, although we do not ship on weekends or holidays. Items are shipped from the warehouse closest to your mailing address that has the item in stock. Large orders may be shipped by freight at our discretion.
For orders to Alaska, Hawaii, Puerto Rico, the Virgin Islands and Canada: you will be assessed a placeholder shipping fee of $40 per item. We will then forward an email to you with an accurate shipping quote for your order and we will contact you to obtain approval prior to shipping.
If you are ordering internationally, note that the shipping charges automatically calculated are estimates; if the actual shipping cost exceeds the calculated cost, we will contact you to obtain approval prior to shipping. If you place an order for delivery outside of the United States, be advised that you are responsible for brokerage fees, customs duties and all other charges that may be imposed. For our Canadian friends, we offer UPS Canada Standard as a shipping option. For orders originating outside of the United States, we may require additional documentation and/or alternate forms of payment. Remember that all prices are quoted in US dollars. For orders originating overseas, we also require a minimum order size of $500 or the order will not be processed. Prior to processing a valid overseas order, additional shipping charges may apply and will be confirmed with you before shipping. For estimated transit times, please visit the UPS website. Transit times for UPS shipping methods, including Next Day, Second Day and Three Day Select are based on the number of business days from the time your shipment is received by UPS until the order is received at your delivery address.
Tax Free Shopping
When you shop online at YLiving, you can save 5-10% compared to retail stores with similar merchandise. YLiving is required by law to charge sales tax on orders SHIPPED TO California state addresses. But we'll pay the tax. No sales tax will be applied to your order.
Holiday Returns Policy
Orders placed from now through the end of the year can be returned by January 15th, 2012. Please see our policy below for more details.
Satisfaction Guaranteed: Our Return Policy
YLiving is dedicated to providing our customers a superior shopping experience and is committed to your satisfaction. We offer a 100% refund on unused, never installed merchandise, excluding any shipping and handling costs; however, we are unable to accept returns on custom modifications or on any special order item (any item or style not listed on our website). Any discounts or free shipping applied to your original order may be deducted from your return credit, with a minimum deduction of $9.99. For example, if we provided free shipping on your order and you returned some items, we would issue a credit to you for the price you paid for the returned merchandise, but we would deduct the greater of what we actually paid in shipping or $9.99. The customer is responsible for shipping the product back to YLiving. Items must be returned within 15 days of delivery and received by YLiving in new condition and in the original packaging, including outer boxes when applicable. If returned products arrived damaged or used we will not be able to provide a refund. For this reason, we strongly advise you to use an insured, trackable shipping method to return items.
Returns require prior authorization (in the form of a RMA number) which can be requested by e-mailing and items must be received by us within 10 calendar days from when we issue the RMA or you will not receive any credit for your return. Be sure to include a description of the items you would like to return, the original order number and the reason for return in your message. We cannot accept returns without an RMA, so be sure to contact us before sending anything back. Contact us for warranty policies of any other manufacturers we carry.
Warranty
YLiving does not itself warranty the products offered for sale on this website. For the lines carried, please contact us for warranty information. YLIVING LLC (YLIVING) AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO GOODS OR SERVICES ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY PRODUCT PURCHASED FROM YLIVING, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF YLIVING OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Security
We use the latest encryption technology to keep your personal information safe. We use Secure Sockets Layer (SSL) technology to ensure the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window when you proceed to checkout. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL line of your browser. If you have accessed a secure server, the first characters of the site's address should change from "http" to "https." All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. If you prefer not to send your credit card information over the Internet, you may fax a printout of your order along with credit card information to us at (650) 240 1819. We also offer a fax order form.
We are adding new products on a daily basis, so check back often!
Corporate Mailing Address
Note: Returns are not accepted at this address.
YLiving
1850 Mt Diablo Blvd
Suite 470
Walnut Creek, CA 94596
Herman Miller's 3D Intelligent back material is a seating technology designed for the SAYL™ Chair. The 3-dimensional mesh-like suspension material is stretched from the Y-Tower at the back of the chair just as cables are stretched from the towers of a suspension bridge. The tension is greater in the transition areas, from the thoracic to the lumbar regions and between the lumbar area and sacrum. "Hinge points" allow these areas to flex and support the healthy, forward rotation of the pelvis. At the same time, less tension in other parts of the back encourages a full range of seated movement.
Y-Tower
Y-Tower is the primary support structure of Herman Miller's SAYL™ Chair. The Y-Tower retains tension, replacing the traditional frame of task chairs. It works like the towers from which a bridge is suspended and combines with a 3D Intelligent suspension material to provide frameless back support that hugs the user's back from resting through reclining, forward leaning and twisting motions.
Eco Friendly
Eco Friendly items utilize energy efficient technology or sustainable manufacturing processes to provide a product that saves operating costs while being a more responsible environmental choice.
Eco Friendly products include Compact Fluorescent light bulbs, LED light bulbs, and items that utilize sustainable materials such as bamboo or use post consumer recycled content.
Threshold Delivery
Threshold Delivery service includes inside delivery, unpacking and removing cartons and crates. Product assembly (if required) is not offered with this service.
Curbside Delivery
Standard Delivery is curbside. White glove delivery is available at a premium and must be requested at the time of order placement. Please contact our Sales Department for rates.
Modern Gifts
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