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100% Low Price Guarantee / Price Match

YLiving wants you to buy from us confident that you will not find a lower price, or better service. If you find a lower "To-Your-Door" advertised price we will match the competitor's price. The "To-Your-Door" price is the total price of the order delivered to your door, including product costs, tax, shipping and/or handling fees. The competitor must be a United States based, authorized retailer for the manufacturer. The product must be the identical, including being built to United States specifications. YLiving must be able to directly verify the competitor's price with a uniquely identifiable invoice, faxed or emailed to YLiving, dated within 15 days of the YLiving purchase. Invoice must include actual shipping and handling costs (shipping estimates are not acceptable).

The 100% Price Protection Guarantee excludes price matching on clearance, returns and closeout items. Other restrictions may apply.

Shipping & Processing Charges

For a limited time, we are offering free UPS ground shipping in the 48 contiguous United States on all orders over $50. For orders less than $50, UPS ground shipping will be offered at $15.00. Items are generally in stock, allowing us to ship soon after your order is placed, although we do not ship on weekends or holidays. Items are shipped from the warehouse closest to your mailing address that has the item in stock. Large orders may be shipped by freight at our discretion.

For orders to Alaska, Hawaii, Puerto Rico, the Virgin Islands and Canada: you will be assessed a placeholder shipping fee of $40 per item. We will then forward an email to you with an accurate shipping quote for your order and we will contact you to obtain approval prior to shipping.

If you are ordering internationally, note that the shipping charges automatically calculated are estimates; if the actual shipping cost exceeds the calculated cost, we will contact you to obtain approval prior to shipping. If you place an order for delivery outside of the United States, be advised that you are responsible for brokerage fees, customs duties and all other charges that may be imposed. For our Canadian friends, we offer UPS Canada Standard as a shipping option. For orders originating outside of the United States, we may require additional documentation and/or alternate forms of payment. Remember that all prices are quoted in US dollars. For orders originating overseas, we also require a minimum order size of $500 or the order will not be processed. Prior to processing a valid overseas order, additional shipping charges may apply and will be confirmed with you before shipping. For estimated transit times, please visit the UPS website. Transit times for UPS shipping methods, including Next Day, Second Day and Three Day Select are based on the number of business days from the time your shipment is received by UPS until the order is received at your delivery address.

Tax Free Shopping

When you shop online at YLiving, you can save 5-10% compared to retail stores with similar merchandise. YLiving is required by law to charge sales tax on orders SHIPPED TO California state addresses. But we'll pay the tax. No sales tax will be applied to your order.

Satisfaction Guaranteed: Our Return Policy

YLiving is dedicated to providing our customers a superior shopping experience and is committed to your satisfaction. We offer a 100% refund on unused, never installed merchandise, excluding any shipping and handling costs; however, we are unable to accept returns on custom modifications or on any special order item (any item or style not listed on our website). Any discounts or free shipping applied to your original order may be deducted from your return credit, with a minimum deduction of $15. For example, if we provided free shipping on your order and you returned some items, we would issue a credit to you for the price you paid for the returned merchandise, but we would deduct the greater of what we actually paid in shipping or $15.00. The customer is responsible for shipping the product back to YLiving. Items must be returned within 15 days of delivery and received by YLiving in new condition and in the original packaging, including outer boxes when applicable. If returned products arrived damaged or used we will not be able to provide a refund. For this reason, we strongly advise you to use an insured, trackable shipping method to return items.

Returns require prior authorization (in the form of a RMA number) which can be requested by e-mailing and items must be received by us within 10 calendar days from when we issue the RMA or you will not receive any credit for your return. Be sure to include a description of the items you would like to return, the original order number and the reason for return in your message. We cannot accept returns without an RMA, so be sure to contact us before sending anything back. Contact us for warranty policies of any other manufacturers we carry.

Warranty

YLiving does not itself warranty the products offered for sale on this website. For the lines carried, please contact us for warranty information. YLIVING LLC (YLIVING) AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO GOODS OR SERVICES ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY PRODUCT PURCHASED FROM YLIVING, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF YLIVING OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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We use the latest encryption technology to keep your personal information safe. We use Secure Sockets Layer (SSL) technology to ensure the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window when you proceed to checkout. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL line of your browser. If you have accessed a secure server, the first characters of the site's address should change from "http" to "https." All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. If you prefer not to send your credit card information over the Internet, you may fax a printout of your order along with credit card information to us at (650) 240 1819. We also offer a fax order form.



We are adding new products on a daily basis, so check back often!

Corporate Mailing Address

Note: Returns are not accepted at this address.

YLiving
1850 Mt Diablo Blvd
Suite 460
Walnut Creek, CA 94596

Tel: Toll-free 1 (800) 236 9100
Fax: (650) 240 1819

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4-Star refers to the number of pronged feet at the bottom of a work chair base. A 4-Star Base is typically provided with glides (pads that protect floor surfaces) and therefore is suited for relatively static environments.

5-Star refers to the number of pronged feet at the bottom of a work chair base. This has become the universal standard for most office chairs as it provides improved stability. Depending on model specifications, 5-Star Bases may be provided with glides (pads that protect floor surfaces and render the chair relatively static) or rolling casters (wheels that render the chair relatively mobile).

Tilt-Swivel refers to a feature that allows the chair to both tilt back and forth, and swivel side-to-side.

Tilt Lock allows the chair seat to be 'locked', preventing it from tilting backwards, or unlocked, allowing it to tilt backwards without restrictions.

Tilt Limiter and Seat Angle refers to the adjustable seat back and adjustable seat pan, respectively. The Tilt Limiter allows the user to select the tilt range to limit the amount of recline in the seat back . When the user leans back on the seat back, the maximum it will recline is to the angle set by the tilt limiter. The Seat Angle allows the user to set either a horizontal or 4° forward angle of the seat pan, allowing the thighs to rest horizontally or slightly angled down in relation to the floor. These features help to customize the chair to the user's body, aiding in lower back support and all day comfort.

The Tilt Limiter allows the user to select the tilt range to limit the amount of recline in the seat back. The user can adjust the Tilt Limiter by leaning all the way forward and moving an adjustment level up to find different stopping points. When the user leans back, the seat back will stop reclining at the angle that was last set.

Tilt tension controls the amount of force required to recline. Tension can be increased or decreased until the chair back resistance is set to the user's preference for working comfort and should take in to account how the user moves throughout the day.

Harmonic Tilt™ transfers weight from the seat to the back without changing the relationship between the chair's back and the user's back. This patented mechanism keeps resistance consistent throughout the recline range. It allows the user's body to pivot naturally at the ankles, knees, and hips. It provides balanced support as the user moves from an upright posture to a completely reclined posture and as it stops anywhere within that recline range. Harmonic Tilt is available on all Mirra and Celle models.

Pneumatic Seat-Height Adjustment regulates the height of a chair relative to the floor using a gas lift mechanism, usually controlled by a lever. It allows the user to adjust a custom seat-height based upon the size of the user. This reliable adjustment mechanism has become an industry standard because of its ease of use and quiet, smooth operation.

Ganging Connectors attach adjacent chairs to form a unitary row of seating. This is a useful feature for auditorium or conference seating configurations where standard rows or sets of chairs are needed.

FlexNet™ is a strong, mesh-like material specifically developed for the Caper Chair. Similar to the Aeron Chair's Pellicle suspension, FlexNet provides aeration as well as added comfort and weight distribution for longer-term sitting.

TriFlex™ is a bendable, elastic material developed for the seat back of the Mirra Chair. It provides flexible and continuous back support intended to support the entire spine while providing airflow. TriFlex is self-adjusting, conforming to the user as soon as he/she is seated.

AireWeave™ seat-suspension material was developed for the seat of the Mirra Chair. It is lightweight and breathable and evenly distributes the user's body pressure over the seat of the chair, while keeping the user cool. AireWeave is self-adjusting, conforming to the user as soon as he/she is seated.

Pellicle® was developed for the Aeron Chair. It is a material that conforms to the user's body and retains its original shape when unoccupied. The material is lightweight and breathable and distributes the user's weight evenly over the seat and back of the chair.

Cellular Suspension™ seat and back material was created specifically for Celle Chairs. It uses pliable molded polymer "cells" and loops to responsively flex in concert with the body's movements throughout the workday. This lightweight, breathable material evenly distributes the user's weight over the seat and allows the back to provide flexible and continuous support.

Pixelated Support Technology refers to the seat construction of Herman Miller's Embody Chair. This 4-layer construction provides support and comfort by spontaneously conforming to the user's shape and postural movements, while simultaneously moving heat away from the body. The results are improved circulation and greater comfort.

FlexFront™ Seat Depth was developed for the Mirra Chair. By squeezing a handle under the front of the seat, users can control seat depth by curling the front edge of the seat up or downward, providing a 2" range of adjustment. And, because depth is controlled by the shape of the seat front and not a moving seat pan, there is never a gap between the chair seat and back. When properly adjusted, the seat edge should not touch the back of the user's legs. This ensures the best body alignment, providing constant spine support and all day comfort.

Kinemat® Tilt is adjusted by turning a knob under the Aeron Chair's seat pan. The feature promotes a reclining posture by using a tilt geometry based on human body linkages moving through space. This engineering opens up the angle between the thighs and torso encouraging a reclined posture that aids in back and body support. Kinemat allows the body to naturally pivot at the ankles, knees, and hips by responding to the user's movements and maintaining full chair support of these pivot points. (Imagine the many body shifts and position changes a user makes throughout the work day. Kinemat is designed to adjust with all these changes, as they occur, without compromising comfort or posture.)

Aeron's PostureFit® Support provides a custom fit in the lower back area, below the beltline. A step up from standard lumbar supports, PostureFit is flexible and follows the shape of the lower back. By allowing the pelvis and base of the spine to sustain a forward position, it promotes a healthier posture and improved lower back comfort and sacral support. This features comes standard with the Aeron Posture fit Work Chair.

Mirra and Celle Chairs use Passive PostureFit® Support. A camber shape at the base of the back creates an arched area that supports the way the user's pelvis tilts naturally forward, so that the spine stays properly aligned, whether the user leans back or forward. By allowing the pelvis and base of the spine to sustain a forward position, it promotes a healthier posture and improved lower back comfort and sacral support. Passive PostureFit is available on all Mirra and Celle models as an integrated feature.

Height Adjustable Arms

Height-Adjustable Arms allow the user to set chair arms at varying vertical positions (moving the armpads up or down). Adjustable arms add to the versatility of the chair allowing a user to slide the chair under a desk, adjust the arms for proper arm support (moving weight off the shoulders), etc. Chairs noted as "fully adjustable" feature arms that move vertically and also pivot (the armpads move at a set degree-range outward and inward from the user). Adjustable spans vary by model.

Seat Depth is measured from the front of the seat to the chair's back support. For fixed seat depth chairs, this distance can not be altered or customized for the user. Therefore, the seat will fit everyone differently depending on the length of their legs. The depth of the seat varies by model.

Adjustable Seat Depth allows the user to customize the seat distance, measured from the hip to the knee, to help adjust for user's leg length. To adjust, the user presses a lever and slides the entire seat pan back or forward to customize the amount of support and to create the optimal fit based on their body.

Adjustable Lumbar Support allows the user to change the seat back shape along the base of the seat back to enhance support and comfort of the user's lumbar region. Lumbar adjustments vary by model. But, in general, these mechanisms are controlled by levers to adjust to fill the void left between the chair and the curve in the user's mid-back or lumbar region.

Glides are specialized pads at the base of a chair or other piece of furniture which protect the floor beneath and make it easier to occasionally reposition the chair. However, glides render the chair mostly static within its space.

Casters are rolling wheels located at the base of a chair or other piece of furniture making it fully mobile and moveable within its space. Different caster options are available on some chairs to accommodate movement on different types of flooring materials (for example, hard floors or carpet).

Fixed Arms are non-adjustable. Consider desk-top height and arm positioning needs when selecting chairs with this feature.

The Mirra Chair's 3-Dimensional Adjustable Arms allow the user to adjust arms 4" vertically, 1.4" horizontally, and pivot the arm pads 11° outward and 11° inward. Adjusting arms vertically can add to the versatility of the chair allowing a user to slide the chair under a desk or to raise the arms for arm support. Adjusting arm pivot (or angle) can help support different types of work and shifts in posture. For example, the user might adjust chair arms inward for support while using a keyboard or adjust arms out for support when using a mouse. While horizontal arm adjustment tailors the chair so that user arms are fully supported, taking weight off the shoulders.

Adjustable Seat Height regulates the height of a chair relative to the floor. This feature, usually controlled by a lever, allows the user to adjust a custom seat-height based upon the size of the user. Seat height should be adjusted so the user's feet are flat on the floor with knees at a comfortable bend where the lower legs and hips are a little over 90° with the thighs sloping slightly downward.

Kinematic Spine™ technology was designed for the Setu Chair. It is a frame technology integrated into the chair's back to allow for varying recline positions and continuous support. This feature is self-adjusting and requires no user adjustment.

A self-adjusting feature requires no manual adjustment by the user.